Please check that you entered the correct path for Auto Import. Also, ensure that you don't have too many hands in selected auto import folders in Configuration -> Auto Import. If there are too many hands then Hand2Note will be busy by importing hands and will not show HUD stats until import finishes.
If auto-import works correctly, you will see that Hand2Note counts hands in the lower left corner of the main window:
Please also take a look at the next guide:
Getting Started with Hand2Note
If you have done everything above step by step but the problem still exists:
1.) Enable logging in Configuration -> Other Options -> Logging
2.) Play several hands
3.) Make screenshots where we can see the problem. Titles of the tables and local time in your PC should be visible on screenshots.
4.) Archive folder with Hand2Note and send us together with the screenshot.