StarsHelper and StarsCaption work with any custom PokerStars layout without any additional configuration (you may need to restart the program after changing the poker table theme/layout). It doesn't require any special settings of the poker client, except these:
1. StarsCaption must be run as admin. Right click on the program shortcut, then click on Properties, select the Compability tab and turn on Run this program as administrator option.
2. Poker client must be English.
3. The system time on the computer to be correct, otherwise the program may not work (startup message will appear "License server is not responding").
Besides, if the problem persists, you can contact the StarsCaption support: