Thank you for contacting Hand2Note support.
Currently, the converter for Pokermaster is at the beta test stage and will be available only in the next updates. Date of the next update is not known exactly because it depends on the success of a beta test phase. You will be able to see the summary on our website:
At the moment we have not yet prepared a version for the public beta test.
If your trial(7 days) for PokerMaster has not expired yet, you can use it.
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Thank you for contacting Hand2Note support.
We have just fixed PokerMaster HUD in our latest 3.2.4.20 BETA update. To install the update, you should follow the Download page :
https://hand2note.com/PokerMaster
Please note, the current version of the HUD on PokerMaster is in a beta stage. There is no trial for this beta version.
You need to buy PokerMaster STANDARD or HYPER subscription to use HUD PokerMaster:
http://hand2note.com/PokerMaster
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We just released a new version of Hand2Note for PokerMaster.
You should download the new installer from our website:
http://hand2note.com/PokerMaster
To get started with Hand2Note PokerMaster HUD, please, follow instructions in our guide:
Currently, the beta version of Hand2Note for PokerMaster is free.
Please try to install a new update:
This means that in paid subscriptions it will be possible to use Hand2Note as a converter for XM2 and PT4.
Please try to update Hand2Note up to version 3.2.1.175
We have released a new beta version. Please try to update Hand2Note to version 3.2.1.185
Your log file was made under stable version 3.2.1.30 but you need to install beta-version of Hand2Note for PokerMaster HUD as I already said in my previous letter.
PokerMaster doesn't save a hand history, therefore, you don't need to add any path to Auto Import settings for PokerMaster. If you have added something there, you should delete it.
Please delete string "C:\PokerMasterHh" in Configuration->Auto Import
The version of Hand2Note for PokerMaster was at the beta test stage, so the maximum trial period was enabled until the end of the testing phase. Currently, we have completed the beta test phase and now you need to purchase a subscription package to use HUD on PokerMaster. But we left 7 days trial before users made a purchase decision.
PokerMaster does not charge rake in the usual meaning from each hand. Instead, after the end of the game session, at each individual table, the winners, i.e. players who are up by the end of the gaming session pay withdrawal commission at the rate of 5% from the winning amount. So, if you finished the game at the table and won +10.000 CNY, you will receive 9.500 CNY at the cashier. Players who lost do not pay anything.
We can only calculate rake values based on handhistories, but it can not be done at this room.
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К сожалению, для всех Азиатских приложений рейк либо вообще нет возможности расчитать, либо он может отображаться неверно, так как приложения не записывают файлы истории рук.
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If you want to enable Hand2Note as a hand history converter for HM2 you need to use Table Finder.
Please note that Hand2Note saves PokerMaster hand histories into C:\PokerMasterHh
Other rooms: C:\Hand2NoteHh
FishPoker: C:\Hand2NoteHh\FishPokers
PokerStars: C:\Hand2NoteHh\PokerStars
1pokerstars: C:\Hand2NoteHh\OnePS
PokerCommunity: C:\Hand2NoteHh\PokerCommunity
PokerKing: C:\Hand2NoteHh\PokerKing
PokerKingdom: C:\Hand2NoteHh\PokerKingdom
PokerTime: C:\Hand2NoteHh\PokerTime
RedDragon: C:\Hand2NoteHh\RedDragon
Hand2Note saves hand histories from Chinese applications into C:\Hand2NoteHh\<RoomName>
Unfortunately, there is no the Table finder feature in PT4. You can only import hand history from C:\PokerMasterHh to PT4 manually.
1. Please try to update Hand2Note up to the latest version.
2. Please, log out and log in again into PokerMaster while Hand2Note is running.
3. Install the Microsoft Visual C++ redistributable 2015. If you have a newer version installed then uninstall it and install version provided above.
4. If nothing helps, please, send us your C:/Program Files/Hand2Note/logs folder archived to support@hand2note.com
You should login with a phone number. Facebook login can not be used.
Please try to create and run Android 5.1 instance in your emulator:
Please create a new database and import only hands that were received in the latest version 3.2.1.191:
To get started with Hand2Note PokerMaster HUD, you should only follow instructions in our guide step by step, nothing more:
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Hand2Note never reads your login details. You only need to enter your credentials into PokerMaster while Hand2Note is running.
This is a specificity of hands tracking on PokerMaster. Otherwise, HUD will not start work on this room.
Unfortunately, we can't give you a more detail information on this matter.
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Thank you for contacting Hand2Note support.
You can import PokerMaster hands into HM2 from your archive. Hand2Note saves PokerMaster hand histories into C:\PokerMasterHh :
Unfortunately, PokerMaster doesn't save handhistory in any folder. Hand2Note receives data directly from network packets.
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In Asian applications, where the hands are tracked as play money, or when the rake is taken at the leaving the table, then the rake can not be identified.