Thank you for contacting Hand2Note support.


We do not provide a subscription freeze service.


_______________________________________________

We don't provide compensations. We can only freeze your subscription on your demand if you play only on the poker room in which the problem arose.

_____________________________________________________


You should have asked for a refund or subscription freeze earlier. There is no possibility to ear any refund after your subscription is expired.  

___________________________________________________________

Thank you for using Hand2Note. 

We don't provide subscription extensions in that type of situation, but if you play only on that rooms - we can freeze your subscription until our development team release update for that rooms. If you need it - send us a confirmation email. 

_________________________________________________________


Thank you for using Hand2Note.


Your PROv2 subscription has been deactivated until your request for reactivation (25 days remaining on your current subscription).

_____________________________________


Ваша PROv2 подписка деактивирована до вашего запроса на реактивацию (32 дня осталось на вашей текущей подписке).