PokerStars has updated client : Hand2Note

You should roll back Pokerstars client :

Go to PokerStars installation directory (Usually it is located at C:/Program Files (x86)/PokerStars)
Go to backup folder
Select all the files by pressing CTRL + A
Copy all the files you’ve selected by pressing CTRL + C
Go back to PokerStars folder
Paste all the files by pressing CTRL + V, select "Replace files in destination folder"
Run PokerStars using PokerStars.exe file from PokerStars folder (Not via the standard shortcut on the desktop, otherwise the client will be updated again

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In that case, you will have to wait for the next Hand2Note update. We're already working on fixing support for the new wave of PS updates.

If you can send an archived PS folder, it may help to release it faster.

You can upload the archive to dropbox or google drive or any other file hosting and send us a link to it.

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Thank you. I will forward the archive to our development team.

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Please update Hand2Note up to the latest version 3.3.1.22 and make sure you have configured Autoimport correctly:

https://hand2note.com/Help/pages/GettingStarted/#_3-configure-auto-import-for-some-rooms

Also, try to enable this option in Configuration -> HUD:

If it doesn't help, please try to rollback the PS client as described here:

https://hand2note.com/Help/pages/Troubleshooting/HUDIsNotDisplayed/#pokerstars

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Убедитесь что вы обновили Hand2Note до последней версии 3.3.1.22 и проверьте ваши настройки автоимпорта:

Настройка автоимпорта

Также попробуйте включить эту опцию в Configuration -> HUD:

Если это не поможет, откатите вашу версию клиента PokerStars, по данной инструкции :

https://hand2note.com/Help/ru/pages/Troubleshooting/HUDIsNotDisplayed/#pokerstars

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Попробуйте включить эту опцию:

Также нужно добавить Hand2Note в исключения защитника Windows и выключить/удалить антивирус.

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Please try to add Hand2Note to the Windows Defender exclusion and disable/remove your antivirus.

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1. Обновите H2N до последней версии 3.3.1.22

2. Тут снимите галочку:

3. Обновите Pokerstars до последней версии.

4. Добавьте H2N в исключения антивируса.

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Thank you for contacting Hand2Note support.

Unfortunately, the last update of the PokerStars affected compatibility with Hand2Note.

At the moment, you need to run StarsHelper for zoom tables.

HUD in zoom works on the latest version of Hand2Note and Pokerstars with the following order of launching programs:

Hand2note
Room as Admin
Starshelper or StarsCaption as Admin

If you will need online help during setup, please contact live chat support in the lower right corner of our website:

Also, support service on our Facebook page is constantly working:

https://www.facebook.com/Hand2Note

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HUD in zoom works on the latest version of Hand2Note and Pokerstars with the following order of launching programs:

Hand2note
Room as Admin
Starshelper or StarsCaption as Admin

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Unfortunately, the last update of the PokerStars affected compatibility with Hand2Note.

At the moment, you need to run StarsHelper for zoom tables and should stop StarsHelper to have HUD for 6+ Holdem tables.

Our development department is working to fix the issue in the next update. To solve this problem, we need to create a completely new software module for tracking this network without third-party software.

Unfortunately, this will take a lot of time.

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First of all, configure Auto Import:

ensure that in the poker room client you enable option responsible for saving hand histories on a hard drive. Also set English language interface in the client
in Configuration -> Auto Import add the folder where your poker client saves hand histories. In the settings of poker client you may check where it saves hand histories.
ensure you have selected English language for Hand History in poker room client