Thank you for your email.
Our programmers are currently investigating this issue.
By this reason, we would like to ask you for some help.
Please, follow next steps:
1. Check that you have installed all the latest updates for Windows
2. If you need to save your settings, copy your Config folder in a safe place before uninstalling Hand2Note:
3. Uninstall Hand2Note via Control Panel.
4. After the uninstallation has finished please delete all files from the
install directory (default folder is located in C:\Program Files\Hand2Note).
5. Download and reinstall Hand2Note:
Then, run Hand2Note in the default configuration and check whether the issue persists.
Thank you for your cooperation.