Thank you for the report.


We have forwarded the issue to our development team for investigation. 

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Спасибо за информацию, мы передали логи нашему отделу разработки для исследования.

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Thank you for the information.


Our development team already investigates the problem with Last hands. 


They will fix it in the next update. 


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Thank you for sending further information!

We are working hard on this problem to find a solution as soon as possible! We can't give you a time estimate of when a fix will be introduced, but please keep the Hand2Note updated and stay tuned!

We highly appreciate your patience!

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 I have forwarded the issue to our development team again.


Unfortunately, at the moment the whole development department is busy solving a very difficult problem with PokerMaster. Most likely the problem with stats will be fixed after that.


We apologize for the inconvenience.

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I have forwarded the issue to our development team again.

At the moment, the whole department is working on a new engine. After it is launched, we will be able to fix such problems faster.


We apologize for the inconvenience.

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It is recognized as a problem and it will be fixed, however, due to rare occurrence among our users and the source of the problem, it is currently not a high-priority task. There are more critical issues that our development team is busy with.
We apologize for the inconvenience.

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Спасибо за файлы.

К сожалению, в файле турнирных итогов нет никакой информации о баунти, поэтому её неоткуда взять.
Мы передали ваш запрос в наш отдел разработки для исследования. Если получится как-то извлекать информацию о баунти из истории раздач, тогда мы сможем это исправить в будущем.