We can't reproduce the problem described. Please, provide us with additional information.


  1. Archive the folder with Hand2Note and send to us by email to support@hand2note.com with a link to your message on the forum.(You can remove old log files in the folder C:\Program Files\Hand2Note\logs to reduce the size of an archive.)
  2. Please, specify the names of stats and popups where we can see the problem.

You can use any convenient file sharing service, for example, http://www.dropbox.com/, if the file exceeds 15MB


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Please send to support@hand2note.com your Config folder and indicate on a screenshot where this stat is located in your Popup or HUD.