Please, try to follow the next steps:

 

1. If you need to save your settings, copy your Config folder before uninstalling Hand2Note:

   FAQ. Moving Config


2. If it is needed, copy your Notes folder and MarkedHands folder in a safe place too.

 

3. Uninstall Hand2Note.


4. After the uninstallation has finished please delete all files from the

 install directory (default folder is located in C:\Program Files\Hand2Note).


5.  Reinstall Hand2Note.


6. Copy the following folders from the previously saved Config directory in the Hand2Note\Config directory:


Badges - contains badges

ExpressionStats - contains Expression Stats

FilterGroups - contains all available groups for postflop diagram and boards separation in stats popups

Filters - contains stats

Hud profiles - contains HUD profiles

Images - contains images for badges

Popup profiles - contains popup profiles

Replayer - contains replayer profiles. Copy this folder only if you did replayer customization

Templates - contains font, background and border templates


And files from the Config directory:


BetSizing.cg2

BoardGroups.cg2

ColorMarkers.cg2

GameTypes.cg2 

HandView.cg

HudDeltas.cg - contains positions of HUD elements


7. Replace your Notes folder and MarkedHands folder with previously saved ones if it is necessary

 

Then, run Hand2Note as administrator and check whether the issue persists.