Hand2Note

Please send your request to our support team by email support@hand2note.com

Please send the issue to our support team by email support@hand2note.com and illustrate your question with screenshots.

Could you please send us the hand history sample where we can see the problem by email to support@hand2note.com with a link to your message on the forum? ...

Please, provide us with the additional information. 1. Enable logging in Configuration -> Other Options -> Logging (You can remove old log files i...

Thank you for contacting Hand2Note support. Could you please illustrate your question by screenshots and also send us the hand history sample where we c...

Thank you for contacting Hand2Note.  Could you please describe in detail the sequence of actions leading to an error and illustrate your question with s...

First of all, please check that you have installed all latest updates for Windows and the latest version of Hand2Note(3.2.2.30). Then try to follow t...

Thank you for the fresh logs. Could you please help us a little more in finding a solution to this problem? We need a short video of the re-login...

Unfortunately, we do not see a standard solution for this problem. Could you please provide us a session via TeamViewer? If you are ready, please co...

Thank you for contacting Hand2Note support. Our development department is already investigating the problem with tracking mistakes.But we will be gla...