Problems
Most likely there is a problem in the functioning of your hardware or the operating system settings. Unfortunately, we do not see how it can be solved...
Fri, 29 Jun, 2018 at 8:43 AM
Thank you for contacting Hand2Note support. Our development team already investigates the problem. You should wait for the next update or you ca...
Fri, 6 Jul, 2018 at 6:33 AM
It is normal. Hand2Note needs some time to connect with our servers and check all licenses. The only thing you can do is add the program to the exceptions ...
Wed, 8 Aug, 2018 at 4:07 PM
Probably some of the files in your configuration are corrupted. Please download the Hand2Note installer from our website again and reinstall it. You should...
Mon, 29 Oct, 2018 at 12:29 AM
Currently, the problem with tournament results exists in the trial version. We will fix it in future updates.
Tue, 30 Oct, 2018 at 5:49 AM
Under Notes Icon you can see only hands from a current session during your game. You will not see there any hands in the replayer after the game.
Sun, 4 Nov, 2018 at 2:44 AM
How to Check that you have installed all the latest updates for Windows: https://support.microsoft.com/en-us/help/4027667/windows-10-update ___________...
Thu, 18 Feb, 2021 at 4:42 PM
If you have followed all instructions above, I can't suggest you any other solutions at the moment. Most likely there is a problem in the functioning o...
Fri, 30 Nov, 2018 at 6:40 PM
Unfortunately, in the free version reports/sessions will be considered incorrect. To solve the problem you need to purchase a licensed version.
Thu, 7 Feb, 2019 at 8:02 AM
Unfortunately, all tables of the same limit and the same type of game are considered as the same table in ZOOM games:
Fri, 22 Mar, 2019 at 5:33 AM