Problems

"Safe Shutdown" taking forever
If Hand2Note does not stop at the Safe Shutdown stage for a long time, you can cancel the process via a Task Manager. The data should not be lost if you use ...
Fri, 14 Apr, 2017 at 1:51 AM
Statistics Next player's actions F/C/R does not coincide with similar statistics made manually by filters.
I can say that the Next Actions F/C/R values may differ from the values of the custom stats. Hand2Note calculates the values of Next player's action...
Wed, 13 May, 2020 at 8:39 PM
Full reinstallation
In this case, you should reinstall Hand2Note and recreate your database. Please, follow the next steps: Check that you have installed all latest ...
Mon, 12 Feb, 2018 at 7:49 PM
Reinstall Hand2Note with config recovery
Please, try to follow the next steps:   1. If you need to save your settings, copy your Config folder before uninstalling Hand2Note:    FAQ. Moving ...
Thu, 22 Jun, 2017 at 5:06 PM
Popup missing hands
In the main window of Hand2Note, you can see all hands and in a Popup, you can see hands only for selected Game Type:
Wed, 21 Mar, 2018 at 4:20 PM
Full reinstallation with Microsoft .NET Framework
Если Hand2Note не устанавливается на Windows 7, попробуйте сначала установить Microsoft .NET Framework: https://support.microsoft.com/ru-ru/topic/microsoft...
Wed, 8 Jun, 2022 at 11:14 PM
Hand2Note older than 3.2.0.20 is no longer work.
Thank you for using Hand2Note.  Old versions of Hand2Note older than 3.2.0.20 are no longer work. Please unzip the following archive into the Hand2N...
Fri, 20 Oct, 2017 at 12:56 AM
Version 3.2.1.29
Thank you for using Hand2Note.  Old versions of Hand2Note are no longer work. You can find version 3.2.1.29 on our website: Hand2Note 3.2.1
Mon, 30 Oct, 2017 at 6:32 AM
Install the new version
Thank you for using Hand2Note.  Old versions of Hand2Note are no longer supported. Please download and install the new version from our website: ...
Fri, 3 Nov, 2017 at 7:18 PM
Reinstallation did not help
Hello, Please make sure that: 1. You have removed all files from the install directory after uninstalling (default folder is located in C:\Program F...
Wed, 18 Nov, 2020 at 4:29 PM